ChatGPT for HelpScout

Product Information

AI assistant automating customer support
ChatGPT for HelpScout: AI-Powered Customer Support Assistant

Are you tired of spending hours sifting through customer support tickets, searching for the right answers? Imagine if you could have an AI-powered assistant that could handle the bulk of customer inquiries, leaving you with more time to focus on other important tasks.

Well, now you can with ChatGPT for HelpScout!

ChatGPT for HelpScout is an advanced AI agent that can quickly and accurately answer customer tickets, saving your support team valuable time. Powered by OpenAI’s state-of-the-art GPT-4 model, ChatGPT is able to generate automated draft replies, learning from your historical replies and help documents.

Let’s dive deeper into the features of ChatGPT for HelpScout and discover how this innovative tool can revolutionize your customer support experience.

Features of ChatGPT for HelpScout:

Automated draft replies:

One of the standout features of ChatGPT for HelpScout is its ability to automatically generate draft replies as soon as you receive a new support ticket. Say goodbye to staring at a blank screen, wondering how to respond.

ChatGPT takes care of the initial draft, giving you a head start and saving you precious time.

Instant answers from multiple sources:

ChatGPT learns from multiple sources and continuously improves its knowledge base. Every new ticket or help document is used to train it further.

Whether it’s analyzing closed tickets, searching through help documentation articles, or leveraging historical replies, ChatGPT has access to a wealth of information to provide instant and accurate answers to your customers.

Tag segmentation for multiple products:

If you have multiple products and use tags to categorize them in your mailbox, ChatGPT has got you covered. It can filter tickets by tags to ensure that the right answers are given to the right customers.

No more worrying about mixing up responses or providing incorrect information. ChatGPT ensures that each customer receives the most relevant and accurate assistance.

Trusted by the best support teams:

ChatGPT for HelpScout has earned the trust of numerous support teams. The tool’s ability to speed up ticket resolution by 70% has impressed team leads like Oscar Tolila, who described it as “working like magic.”.

With its advanced AI capabilities, ChatGPT has become an invaluable asset for support teams across various industries.

Now that we have explored the features of ChatGPT for HelpScout, let’s take a look at the pricing models and plans available.

ChatGPT for HelpScout Pricing Models and Plans:

ChatGPT for HelpScout offers different pricing plans tailored to teams of all sizes. Let’s break down the available plans and their benefits:

Startup: For $29 per month, the Startup plan includes 100 AI-generated drafts, intelligent no-reply filters, and training on 1,000 historical replies. This plan is perfect for small teams or startups looking to streamline their support ticket management.

Business: The Business plan, priced at $99 per month, offers 500 AI-generated drafts, intelligent no-reply filters, tag segmentation, and training on 5,000 historical replies.

This plan is ideal for growing teams that handle a higher volume of support tickets and require advanced features.

Enterprise: The Enterprise plan, priced at $349 per month, provides 2,000 AI-generated drafts, intelligent no-reply filters, tag segmentation, and training on 20,000 historical replies. Designed for large-scale operations, this plan empowers enterprise-level support teams with extensive AI capabilities.

Each plan includes a free trial, allowing you to try out ChatGPT for HelpScout before committing. The first 20 drafts are on the house, with no credit card required.

Take advantage of this opportunity to experience the time-saving benefits firsthand.

Frequently Asked Questions:

Can I try ChatGPT for HelpScout for free?

Yes, when you sign up, you’ll receive 20 free draft replies to try out ChatGPT for HelpScout. No credit card is required, giving you a risk-free opportunity to explore its capabilities.

Which AI model does ChatGPT for HelpScout use?

ChatGPT for HelpScout utilizes OpenAI’s GPT-4 model, the most advanced AI model available today. With its cutting-edge technology, ChatGPT delivers accurate and efficient responses to customer inquiries.

Which languages does ChatGPT for HelpScout support?

ChatGPT for HelpScout supports a wide range of languages, including English, French, Spanish, German, Italian, and more. No matter where your customers are located, ChatGPT can assist them with their queries.

How many mailboxes can I connect?

You can connect as many mailboxes as you need. The quota is shared across all mailboxes, ensuring seamless integration with your existing support infrastructure.

Is my data safe?

Yes, privacy and security are top priorities for ChatGPT for HelpScout. Your data is only used to create draft replies, and it is not shared with anyone.

Rest assured that your information is handled with the utmost care and in accordance with our privacy policy.


With ChatGPT for HelpScout, you can transform your customer support experience. The automated draft replies, instant answers from multiple sources, and tag segmentation features make ChatGPT an invaluable tool for support teams.

Whether you’re a small startup or a large enterprise, there’s a pricing plan to suit your needs. Try it for free.


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