Product Information

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Viable - AI-Powered Qualitative Data Analysis
Free Trial
Paid plans start from $600/mo
API Access

Are you tired of spending countless hours analyzing feedback and struggling to make data-driven decisions? Look no further!

Introducing Viable, the AI-powered tool that will revolutionize the way you manage your products and deliver exceptional customer experiences. With Viable, you can effortlessly decode customer feedback, gain deep audience insights, and launch stronger messaging.

Let’s dive into the features that make Viable the ultimate tool in your arsenal.

Features of Viable:

1. Efficient Qualitative Data Analysis:

Viable takes the manual labor out of analyzing qualitative data. Its powerful AI engine allows you to find the needle in the haystack with ease.

No more wasting time sifting through mountains of data. Viable’s AI quickly identifies the most important compliments, complaints, questions, and requests, sorted by volume and urgency.

With weekly reports and theme tracking, you can stay on top of changes over time.

2. Data-Driven Decision Making:

Don’t get bogged down by SQL queries and pivot tables. Viable makes data-driven decision making a breeze.

Simply sync your data and let Viable’s AI do the hard work. Its human-level analysis will wow you, providing accurate insights without the need for complex spreadsheets.

Whether you’re managing a product, conducting customer research, or optimizing marketing strategies, Viable ensures you have the information you need to make informed decisions.

3. Limitless Potential for Every Department:

Viable isn’t limited to a single department or use case. It offers unlimited seats and integrations at every tier, making it suitable for companies of all sizes.

From sales call transcripts to customer support tickets, market research, and employee surveys, Viable can handle it all. With its ability to dig deep into the who, what, where, and why of your data, you’ll gain insights that drive meaningful action.

4. Secure Data Management:

Your data is precious, and Viable understands that. That’s why it’s SOC 2 Type 2 certified, ensuring your data is handled securely.

Viable offers automated PII redaction and a responsive white-glove service team that caters to custom data management requests. You can trust Viable to keep your data safe while providing you with the insights you need.

Viable Pricing Models and Plans:

Unfortunately, no information about pricing models and plans was provided in the content. Please reach out to Viable directly for more information about their pricing options.

Frequently Asked Questions:

Q: Can Viable handle data from different sources?

A: Absolutely! Viable integrates seamlessly with leading platforms like Zendesk, Intercom, Front, Delighted, Gong, and more.

You can also add data from virtually any source via Zapier or import CSV files.

Q: Is Viable’s AI analysis reliable?

A: Yes, Viable’s AI analysis is top-notch. It goes beyond simple summarization and generates true analysis that rivals human reasoning.

The AI models used by Viable have been fine-tuned through deep learning to ensure a high degree of accuracy.

Q: Can Viable help increase customer satisfaction?

A: Absolutely! Viable’s insights empower you to deeply understand your audience and track changes based on real-world actions.

Customers have used Viable to increase NPS, reduce support ticket volumes, optimize product time-to-market, and save on operating costs by automating feedback analysis.


Viable is the game-changer you’ve been waiting for. With its efficient qualitative data analysis, data-driven decision making, limitless potential for every department, and secure data management, Viable empowers you to listen better and act faster.

Say goodbye to manual data crunching and hello to actionable insights at your fingertips. Don’t settle for less when it comes to understanding your customers and delivering exceptional experiences.

Sign up for Viable today and unlock the power of AI-driven analysis.


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